CREATIVE LEOPARD PRIVACY POLICY

At Creative Leopard, we take the protection and privacy of personal data very seriously. This privacy policy explains how we gather, process and use any such data.

Topics covered here:

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• What information do we collect about you?

• How will we use the information about you?

• Google Analytics

• How long will we keep personal data?

• Access to your information and correction

• Third parties & Cookies

• Other websites

• Changes to our privacy policy

• How to contact us

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What information do we collect about you?

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We collect information about you when you request a quote or proposal, and if you go on to agree to us undertaking a standalone project for you, or providing ongoing services. We also collect information when you voluntarily complete a contact form, a customer survey, or provide feedback in any other way.

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Your details may also be passed to us via a third party, in relation to PR and marketing – for example, if you have agreed to be a case study, or to act as a company spokesperson.

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How will we use the information about you?

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We will collect information about you to enable us to prepare a proposal, carry out any agreed works and for invoicing purposes. In processing your data and orders, we may also need to send your details to credit reference agencies and fraud prevention agencies. In all these instances, we will be using your information to fulfil our contractual and legal obligations (such as to HMRC).

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Your information may also be used for the creation of certain types of PR and marketing content. In these cases, we will rely on your consent - for example, seeking your agreement for your data to be shared in the form of a case study, testimonial, or with journalists, as part of marketing activity being delivered for our clients.

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Google Analytics

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Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, and to better understand how well pages are working. Although GA records data, such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you, but Google does not grant us access to this.

GA makes use of cookies, details of which can be found on Google’s developer guides. User and event data is held on Google servers for 38 months. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website. You can find out more about them by visiting www.aboutcookies.org or www.allaboutcookies.org

How long will be keep personal data?

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We will keep your information only as long as we need it to provide the agreed services and to fulfil the purposes described in this policy. When we no longer need to use your information, and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

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Access to your information and correction

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You have many rights when it comes to your data, including the right to request a copy of the information that we hold about you, to change how we are processing that data (such as to opt out of any marketing you have previously consented to) and for any data we hold to be deleted.

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We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information, at any time. If you would like a copy of some, or all, of your personal information, please email amy@creativeleopard.com

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Data breaches

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Our lead data protection supervisory authority is the ICO. We will report any unlawful data breaches to any and all relevant persons and the ICO, within 72 hours of the breach, if it is apparent that personal data stored in an identifiable manner has been stolen.

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Third parties & Cookies

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Website analytics

To help us analyse how you and other visitors navigate this website, with assistance from third-party analytics service providers, we collect certain information when you visit. This is done using cookies, which are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

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You can set your browser not to accept cookies and the below websites tell you more about them and how to remove them from your browser: www.aboutcookies.org or www.allaboutcookies.org

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The analytics service we use is Google Analytics. To view their privacy policy click here.

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Website contact forms

When you fill in a website contact form, your query and any personal information submitted will be held securely within Wix.com (the website platform we use) until it is actioned. You can view Wix's privacy policy here.

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Website links

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Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites, make sure you read their own privacy policies.

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Changes to our privacy policy

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We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 1 July 2021.

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Contact details

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Please contact us if you have any questions about our privacy policy or the information we hold about you, by emailing: amy@creativeleopard.com

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If at any time you are concerned about how your personal data has been handled, you can contact the ICO.`